Comments on: My Review of ChiliSleep (For Amazing Sleep!) https://wellnessmama.com/reviews/chilisleep-review/ Simple Answers for Healthier Families Mon, 22 Apr 2024 04:50:38 +0000 hourly 1 https://wordpress.org/?v=6.5.5 By: Jamie Larrison https://wellnessmama.com/reviews/chilisleep-review/comment-page-1/#comment-490754 Mon, 22 Apr 2024 04:50:38 +0000 https://wellnessmama24.wpenginepowered.com/?p=478479#comment-490754 In reply to marissa.

Katie still uses her ChiliSleep pad, but their business has gone through some recent changes and moved to new ownership. Their have been some customer service issues during the transition so the Wellness Mama team isn’t actively recommending them at the moment.

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By: Jamie Larrison https://wellnessmama.com/reviews/chilisleep-review/comment-page-1/#comment-488928 Mon, 19 Feb 2024 04:30:12 +0000 https://wellnessmama24.wpenginepowered.com/?p=478479#comment-488928 In reply to Jennifer.

ChiliSleep recently went through some ownership changes and had some hiccups during the process.

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By: marissa https://wellnessmama.com/reviews/chilisleep-review/comment-page-1/#comment-477641 Thu, 05 Jan 2023 01:42:45 +0000 https://wellnessmama24.wpenginepowered.com/?p=478479#comment-477641 Hi Katie. Thank you for all you do and for your wisdom! I just listened to a recent podcast of yours, mentioning that you now use the dock pro mattress pad. I am considering chili sleep for their cooling devices. Have you noticed a big difference in your deep sleep with the ooler versus the dock pro? Thank you!

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By: Jennifer https://wellnessmama.com/reviews/chilisleep-review/comment-page-1/#comment-476788 Wed, 12 Oct 2022 05:19:47 +0000 https://wellnessmama24.wpenginepowered.com/?p=478479#comment-476788 I ordered from chillisleep a few months ago based on wellness mama’s endorsement. It was about the most horrible experience one could imagine. After sending me a unit that did not work at all, I called customer support. Immediately I was concerned at how many options the phone system had for support for systems that were not working. Seemed a bit of a red flag. Support tried to walk me though fixing the unit on the phone which had no luck. I was told to ship it back. It took approx 1 month and 25 emails to have this company respond to me for a request for a proper return label. I was sent the wrong one and then they went dark. Finally after some threatening emails I received a response. The response was that they would credit my visa but to throw away the brand new machine that I had. They weren’t even interested in having it returned. I’m now curious why Wellness mama is even endorsing this product. Are you doing up to date research or are these companies giving cut backs?

I do love wellness mama and read up frequently and use this site to help me choose products. After this experience I am skeptical how much up to date research is happening.

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